Optimising employee cyber awareness programmes to build a robust human firewall
against power grid cybercriminals
Webinar: 16:00-17:00 CET
Wednesday 26th May 2020
Crowdcast Webinar Platform
Free to attend for:
CISO CTO COO OT Security Lead IT Security Lead Head of SCADA Infrastructure Head of Substation Automation Head of Telecom Networks

Welcome to Combatting Social Engineering

It is estimated that 98% of cyberattacks are launched using social engineering techniques to gather intelligence, gain access to critical information systems, and target exploits where they will hurt an organisation the most. Hackers know that if they can tap into your employees’ inherently good nature and desire to be helpful, they can manipulate them through emotions such as fear, greed, curiosity and urgency, to drive your employees to take actions that provide the social engineer with rapid access to a wealth of sensitive organisational information, that helps them disrupt your operations and wreaks havoc with your service delivery.

In this 60-minute webinar, we deep-dive into the social engineering techniques currently being used against power grid workforces and determine how these are likely to develop in the next 2-3 years. We review a range of cyber awareness programmes, cyber hygiene approaches, and incident response strategies, that are helping proactive power grid cybersecurity leads to outsmart and thwart the social engineers’ efforts. Finally, we determine the most effective multi-layered defence-in-depth approach to combatting next generation social engineering to help you build a more robust human firewall and get ahead of the threat.

By upgrading your workforce cyber awareness so that your people are able to intuitively strike the mindset balance between how things can made to work versus how things may be made to fail, you will be able to transform your workforce from the weakest link, to the strongest link, in your cybersecurity strategy.

Webinar Programme


Welcome address from the host


Mandana White, CEO – Smart Grid Forums


Session 1: Mapping current trends in social engineering strategies against power grid workforces and identifying how these are likely to develop in the next 2-3 years

Understanding where social engineering fits within a broader cyberattack framework in the context of national critical infrastructure
Determining the psychological profile of the highly skilled social engineer and the traits they look for to exploit in their victim pool
Evaluating how specific social engineering techniques are evolving to maximise their effectiveness within the power grid environment: phishing, spear phishing, watering hole, pretexting, baiting

Session 2: Developing, deploying and reinforcing a social engineering awareness programme to build a robust human firewall against power grid cyberattacks

Identifying the internal and external drivers for launching a social engineering awareness programme across the organisation
Determining the specific training needs of technical vs non-technical staff and ensuring frequent re-enforcement
Measuring the results of the programme and identifying avenues to further boost employee engagement and programme effectiveness

Session 3: Evaluating the most effective social engineering prevention and incident response tools to ensure rapid recovery from human hacking incidents

Leveraging an advanced multi-layered defence-in-depth social engineering approach for IT and OT converged environments
Predicting future social engineering vulnerabilities resulting from WHF, BYOD, cloud migration, and supply chain expansion, and optimising your human firewall against these
Developing a first-class incident response strategy to effectively capture, store, share and report critical incident data, in order to speed up the attribution process and strengthen your human firewall

Q&A & Panel Debate


Closing remarks from the host


Mandana White, CEO – Smart Grid Forums


Close of webinar